Electroschmuks

The trials of washing machine repair.

So we’ve got an Electrolux washing machine. Works fine for a year and a day. Until, like every other piece of consumer electronics, as soon as the warranty expires the equipment does too. “E20” says the display. “Drainage error” says the manual. So we call Electrolux - explain we’ve got the drainage error. Two blokes arrive. No tools. No spare parts. Can’t do anything. Go away. Next day. Same thing. Different blokes. By this time the wife is simmering. In the evening another bloke appears cap in hand - he doesn’t get past the front gate.

Skip forward a few days. After much telephoning and insisting they send a man who can. A young chap arrives. With parts. Yipee. We’ve got a drainage error we tell him. Right he says - no you haven’t - I’ll just replace all these parts. Which he does. It doesn’t work. He turns to us and says “You’ve got a drainage error” It’ll take three days to get the parts…