GoDaddy And CN Domains And Crappy Support

CNNIC recently updated its rules about who can register a .cn domain name. Basically only registered companies in China. OK. This was on 11 December 2009. GoDaddy wait until 5 February 2010 until they send an email to registrants with details of a list of paper work that must be submitted by 12 February 2010. That is, they give us one weeks notice. Here’s the thing. They don’t say in the email where the paperwork is to be submitted. Or if it has to be paper. Or if scans are OK. Only it is to be submitted. Duh! So I email cnhelp@godaddy.com. No response. So I fill in the GoDaddy online help request form. And they respond: “please email cnhelp@godaddy.com” Aggh!